Last updated June 2025
DBX Commodities ("DBX", "we", "us") provides commodity intelligence derived from satellite, thermal and trade-flow data. This policy explains what personal data we collect when you use our website and platform, how we use it, and the rights you have. It does not apply to the commodity and asset data we produce, which is not personal data.
We collect information you provide directly — name, work email, company, job title and any message — when you request a demo, subscribe to research, or contact us. We also collect standard technical data (IP address, browser type, pages viewed) through server logs and privacy-respecting analytics to operate and secure the site.
We use your data to respond to enquiries, arrange and deliver demos, provide the platform and research you subscribe to, send service and product communications, and meet our legal and contractual obligations. We do not sell personal data.
Where the UK GDPR and EU GDPR apply, we process personal data on the basis of your consent, the performance of a contract with you, and our legitimate interest in operating and improving our services. You may withdraw consent at any time.
We share personal data only with service providers who process it on our behalf (for example hosting, email and CRM), under appropriate contractual safeguards, and where required by law. We do not disclose client data to other clients.
We retain personal data only as long as necessary for the purposes above or as required by law, after which it is deleted or anonymised.
Subject to applicable law, you may request access to, correction of, or deletion of your personal data, object to or restrict its processing, and request portability. To exercise these rights, contact us at the address below.
DBX Commodities is headquartered in London, United Kingdom, with operations in Greece. For any privacy request or question, contact info@dbxcommodities.com.
Questions about this policy? Contact info@dbxcommodities.com.